Funnels & Client Journeys

Create a seamless experience from first click to loyal client.

Your clients deserve a seamless experience—but behind the scenes, it doesn’t always feel that way.

Perhaps your onboarding is still manual, your automations aren’t working as they should, or your funnel has evolved over time and no longer feels connected. Everything technically works, but it’s taking more time and effort than it should.

I help established service businesses simplify, connect and optimise every stage of the customer journey—from first click to loyal client—creating systems that save time, reduce friction and deliver a better experience for everyone involved.

Is this for you?

 

This service is for you if:

  • Your funnel has evolved over time and no longer feels joined up.
  • Your onboarding process relies on too many manual steps.
  • Your automations aren’t working as they should—or don’t exist yet.
  • You know your customer journey could be smoother but aren’t sure where to start.
  • You’re looking for someone who can combine strategy with implementation.
Cerian Scriven

My approach

 

I look at your customer journey as a whole – from the first interaction with your business through to onboarding and beyond.

Whether we’re building something new or improving what already exists, I focus on creating systems that feel effortless for your clients and work efficiently behind the scenes.

That could mean simplifying your funnel, improving your onboarding, implementing automations, or building workflows that save time and create a better client experience.

Ways to work with me

Funnel Strategy & Optimisation

Whether you’re launching something new or refining an existing funnel, I’ll help you create a customer journey that’s designed to convert and easy to manage.

This could include:

  • Funnel mapping
  • Landing page recommendations
  • Email marketing automations
  • Customer journey optimisation
  • Checkout optimisation
  • Conversion improvements

Funnels & Client Journey projects typically start from £750.

Every project is tailored to your business, goals and existing systems, so I’ll provide a bespoke proposal after our discovery call.

Dubsado Setup & Optimisation

Whether you’re starting from scratch or making better use of your existing account, I’ll create a Dubsado setup that’s tailored to your business and designed to save you time.

This could include:

  • Workflow creation
  • Forms and questionnaires
  • Proposals, contracts and invoices
  • Client onboarding
  • Automation setup
  • Workflow optimisation

Investment from £1,250

Ready to create a smoother customer journey?

Let's build systems that work seamlessly for both your business and your clients.